| Change Size | Change Style | Refunds | |
| Regular Priced Items | YES | YES | YES |
| Online Exclusive Items | YES | YES | YES |
| Sale Items | YES | YES | NO |
| Shoe-care and Lifestyle Items | NA | NO | NO |
All requests for online return and exchange must be made within 30 days from the received date.
Kindly drop us an email at customercare@pazzion.com or contact us at +65 6742 1211 (Monday – Friday, 9am – 5pm) for us to assist you further.