All returned item(s) must be in its original brand new condition and original packaging; with the original tags and invoice. Item(s) which exhibits worn signs is not eligible for exchange or return. PAZZION reserves all rights to inspect the condition of the item prior to any exchange or return. In any case of dispute, PAZZION’s decision shall be final.
You may drop us an email at customercare@pazzion.com or call us at +65 6742 1211 (Monday – Friday, 9am – 5pm) if you require further assistance pertaining to your case. We will be glad to assist you with it!
*Kindly note that online exchanges for size are subjected to stock availability. Online refunds will not be entitled for sale items.
| Change Size | Change Style | Refunds | |
| Regular Priced Items | YES | YES | YES |
| Online Exclusive Items | YES | YES | YES |
| Sale Items | YES | YES | NO |
| Shoe-care and Lifestyle Items | NA | NO | YES |