Orders

How do I track my order?
Sign in to your account and refer to Order History under My Account. You will receive a tracking number in your shipment confirmation email. The trackin...
Tue, 7 Jan, 2025 at 3:07 PM
Can I make changes to my order?
Once your order is placed, changes cannot be made as our system automatically processes it for picking and shipping. However, don’t worry – you can stil...
Tue, 7 Jan, 2025 at 3:07 PM
Do you provide repair service?
Yes, we do provide repair services. Do take note that we will have to evaluate the shoe condition and whether we have the spare parts to fix the shoe. ...
Tue, 7 Jan, 2025 at 3:07 PM
Can I amend my delivery address after I placed an order?
If your order has not been dispatched, please email us at customercare@pazzion.com as soon as possible, and we will do our best to assist.  Once your or...
Tue, 7 Jan, 2025 at 3:08 PM
What will happen if my orders includes vouchers/ discounts?
If a refund causes the order to fall below the minimum spend required for a voucher or discount, the full value of the voucher or discount will be deducted ...
Tue, 7 Jan, 2025 at 3:08 PM